Systems online

Privacy Policy

Last Updated: July 16, 2024

Introduction

This Privacy Notice describes Gray Swan Security, Inc. (“Gray Swan,” “we,” “our,” or “us”) in connection with the website https://www.grayswan.ai (our “Site”) and any of the services provided on our Site, including  Gray Swan’s Cloud AI Operating System (the“Services”). If you do not agree with our policies and practices, your choice is not to use theSite or Services. By accessing or using the Site and Services, you acknowledge this Privacy Notice.

Updates to This Notice

We may update thisPrivacy Notice based upon evolving laws, regulations and industry standards, oras we may make changes to our Site and Services. We will post changes to ourPrivacy Notice on this page and encourage you to review our Privacy Notice when you use our Site to stay informed. We will take appropriate measures to inform you, consistent with the significance of the changes we make.  If you disagree with the changes to thisPrivacy Notice, you should discontinue your use of the Site and Services.

Children 

The Site andServices is not directed to, and we do not knowingly collect personal information from, anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information, they should contact us. We will delete such information from our files as soon as reasonably practicable.

Personal Information We Collect

Information You Provide Us

We may collect information that personally identifies you (“personal information”) when using our Site and Services. This typeof information may include your name, email, address, telephone number – which you may provide to use when you contact us through the Site, register to receive marketing messages from us, or when you register to use our Services.

Information We Automatically Collect

When you use the Site and Services, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device using cookies and similar technologies. Additionally, as you browse the Site and use our Services, we may collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site and Services, and information about how you interact with the Site and Services. We automatically collect information through ourService’s SDK and through third parties we engage with that allow us to collect information about how your use our Services.

Cookies & Similar Technologies

We use cookies (small,often encrypted, text files that are stored on your computer or mobile device)and similar technologies (“Cookies”) to provide you with certain functions on our Site and Services and help collect data. This section explains how we use Cookies to collect information about the way you use our Site and Services and how you can control them.

How We Use Cookies

We use Cookies to track how you use our Site and Services by providing usage statistics. Cookies are also used to deliver our information (including updates) and allow account authentication to you based upon your browsing history and previous visits to the Site and Services. Information supplied to us using Cookies helps us to provide a better online experience to our visitors and users.

Types of Cookies

We use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your device until you delete them). To make it easier for you to understand why we need them, the Cookies we use on our Site and Services can be grouped into the following categories:

  • Strictly Necessary: These Cookies are necessary for the Site and Services to work properly. They include any essential authentication and authorization Cookies for our Site and Services.
  • Functional: These Cookies enable technical performance and allow us to remember the choices you make while browsing our Site and Services, including any preferences you set. They also include sign-in and authentication Cookies and IDs that enable you to return without additional sign-in.
  • Performance/Analytics: These Cookies allow us to collect certain information about how you navigate the Site and Services running on your device. They help us understand which areas you use and what we can do to improve them.
How to Control and Delete Cookies

Cookies can be controlled, blocked or restricted through your web browser settings.Information on how to do this can be found within the Help section of your browser. All Cookies are browser specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your Cookie preferences across these environments.

If you are using a mobile device to access the Site and Services, you will need to refer to your instruction manual or other help/settings resource to find out how you can control Cookies on your device.  For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.

Please note that if you restrict, disable or block any or all Cookies from your web browser or mobile or other device, the Services may not operate properly, and you may not have access to our services available through the Site and Services. We are not responsible for your inability to use our Site and Services or any degraded function you may experience that may be caused by your settings and choices regarding Cookies.

How We Use Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Notice or at the time of collection:

  • To provide, operate and improve the Site;
  • To fulfill any requests you place using our Site;
  • To establish and maintain your account on the Site;
  • To personalize your experience with the Site and communicate with you;
  • To provide support and maintenance;
  • To respond to your request and feedback;
  • To provide you with Gray Swan marketing communications;
  • To help us advertise the Site and display advertisements to you;
  • To respond to law enforcement requests and as required by applicable law, court     order, or governmental regulations;
  • To comply with legal obligations; and
  • With your consent.
How We Share Personal Information 

We do not sell or share your personal information with third parties without your consent, except as described in this Privacy Notice. We may share your personal information with our corporate subsidiaries and affiliates for purposes consistent with this Privacy Notice.

We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate the Site (such as professional advisors, customer support, hosting, analytics, email delivery, marketing, and database management services). These third parties may use your personal information only as directed or authorized by us and in a manner consistent with this Privacy Notice, and are prohibited from using or disclosing your information for any other purpose. We may also share your personal information for compliance purposes.

Privacy Technology Practices
Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.

Links to Third-Party Sites

The Site andServices may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites, mobile applications and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Data Security

We employ a number of administrative, technical, and physical safeguards designed to protect the personal information we collect. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you tobe careful about giving out information in public areas of the Site.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.

Data Retention

Gray Swan strives to retain personal information for no longer than is reasonably necessary for its processing purpose. The applicable retention period depends on the purpose for which personal information was obtain an on specific data retention obligations arising from applicable laws that may require the data to be held for a certain period of time.

We may retain personal information for a long period than is necessary for its processing purpose in the event of a complaint or if we reasonably believe that is a prospect of litigation in respect of our relationship with you. In some circumstances, such as for research and statistical purposes (including the generation of aggregate statistical studies), we will anonymize your personal information, in which case we may use this information indefinitely without further notice to you.

California’s Shine the Light Law

California Civil Code Section 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of the information you provide through the website to third parties for their direct marketing purposes. To make such a request, please contact us at the information provided on the Contact page of this website at https://grayswan.ai/contact.